Support

Built with love by TEN7

Tractorbeam is built and supported by TEN7—we create and care for Drupal-powered websites. We talk about Tractorbeam extensively in episode 93 of The TEN7 Podcast with @socketwench titled Tractorbeam: Our open source multi-tier backup solution

Found a bug?

Create a new Github issue for review: https://github.com/ten7/tractorbeam/issues/new

Want a new feature in Tractorbeam?

• Hire TEN7 to build it for you—contact us to do it
• Describe the feature in a new issue on Github, we might build it
• Build it yourself and submit a new pull request

Need help implementing Tractorbeam?

• To figure it out yourself, read through the setup documention
• Need someone else to implement Tractorbeam within your organization? Contact TEN7 for help

How TEN7 uses Tractorbeam

Tractorbeam forms a core part of TEN7’s services, powering each and every website backup. Some TEN7 clients are hosted in a Kubernetes cloud at DigitalOcean, while others are at Pantheon or even platform.sh. All clients have at least two geographically redundant backups at all times:

• DigitalOcean clients get local backups and two off-site backups in two different geographic locations (AWS S3 on the east coast and Google Cloud all over the US)
• Pantheon and platform.sh already have their own respective vendor backups, but we provide three geographically redundant backups at DigitalOcean, AWS and Google Cloud.

If you’re in need of an Enterprise website backup solution, we’re happy to help, just contact us.